Departments > Personnel > Personnel


The Town of Agawam’s Personnel Department is a delegated civil service office having authority for the administration of specific civil service functions for all positions within the municipal service. The Personnel Department processes all applications for employment; requisitions for labor service, and public safety positions; prepares all related records, correspondence, and reports; and verifies eligibility for promotional exams.

The Personnel Department prepares and processes all internal and external advertising of vacant positions. For civil service positions, The Department implements the civil service employment recruitment process. For non- civil service positions, the standard application process is initiated. When necessary, the Personnel Department will assist in establishing a search committee for specific positions and provide related clerical and administrative support.

The Personnel Department completes required paperwork for new municipal employees and is the official custodian for all municipal personnel records.

The Personnel Department coordinates pre-employment physical examinations and post-employment fitness-for-duty evaluations with the Town’s occupational health facility.

The Personnel Department administers all random drug testing and corresponding paperwork for various departments as per the union contacts and DOT Federal regulations.

The Personnel Department oversees the Town’s contract with Blue Cross Blue Shield.

The Personnel Department is responsible for drafting and updating all of the Town’s personnel policies, such as the Family Medical Leave Act Policy, Sexual Harassment Policy, Drug and Alcohol Policy for Employees Holding Commercial Drivers Licenses, Safety Policy, Seat Belt Policy, Affirmative Action Policy.

The Personnel Department addresses a multitude of personnel questions in connection with length of employment benefits, disciplining and discharging of employees, creation of new positions, upgrades and promotions.

The Personnel Department takes part in the administration of the Town’s health insurance plan for employees and retirees and acts as a liaison with the Town’s broker and Blue Cross and Blue Shield and assists with various wellness programs.

The Personnel Department is responsible for scheduling all open enrollment / benefits fairs for Town and School employees and making the appropriate changes and additions. The Personnel Department also audits and process for payment all of the Health and Dental bills. This department also audits and researches the unemployment bills. The Personnel Department also processes employee verifications.

Additional Links

Contact Information

Agawam Town Hall
36 Main Street
Agawam MA 01001

8:30 am to 4:30 pm

(413) 786-9927

Coleen Gruska
Personnel Director
(413) 786-0400, ext 8734

Jan Sapelli
Personnel Assistant
(413) 786-0400, ext 8732

Kathy Chase
Personnel Assistant
(413) 786-0400, ext 8733

Contact the Personnel Office