Consumer Confidence Report

Dear Water Consumers,

The Agawam Water Department (AWD), a division of the Department of Public Works (DPW), is pleased to provide you with this Water 
Quality Report (Consumer Confidence Report) for 2021 This is Agawam’s thirteenth annual report, advising the public of the quality of 
Agawam’s tap water and related health issues as well as water system improvements and  future plans.  Please share this information with all the other people who drink this water, especially those who may not have received this report directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this report in a public place or distributing copies by hand or mail. 

  • Landlords:  Please make this report available to your tenants.
  • Businesses:  Please post this report where your employees and customers may read it.
  • Public Building and School Officials:  Please post this report where people who may drink water may read it.
The Agawam Water Department is responsible for the operation of the public water system.  Our goal is to provide you with a continuous 
supply of quality water. We welcome comments and suggestions you may have to help us reach and maintain that goal.  The AWD can be contacted at 413-821-0600 during normal business hours or at Email Us to answer your water-related questions or comments.  Emergency water problems at all other times can be reported to the police dispatcher at 413-786-4767, who will contact appropriate water service personnel.  As an additional resource, the Mayor’s office may be contacted at 413-786-0400 ext.8200.  In addition, the Town Council holds regular meetings on the 1st and 3rd Mondays of each month at the Agawam Junior High School, and conducts a “citizen speak time” before each meeting, when citizens can voice concerns regarding water quality or operations.  Citizens should inform the council clerk at 786-0400 ext. 8716 during weekday mornings in advance of any intention to speak.  

Yours truly,

Mario M. Mazza DPW Superintendent